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Complaints Against Energy and Water Companies

COTA Victoria’s Policy Council is interested to find out how disputes/complaints from older people are handled by energy and water companies or authorities.

In particular, we would like to know how the Energy and Water Ombudsman Victoria processes disputes involving older people. Your experiences may be developed into a case study to inform our advocacy in this industry. Please contact Liz Harvey, Policy Officer, lharvey@cotavic.org.au or 9655 2153

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