COTA Victoria welcomes retirement house sector recommendations
The state’s peak body for older Victorian today congratulated the Legal and Social Issues Committee on its report and recommendations for reform in the retirement housing sector.
COTA Victoria CEO Ronda Held said the Committee had today made 15 positive recommendations to improve transparency around retirement housing contracts, and improve dispute resolution processes through a new or existing Ombudsman.
COTA Victoria also welcomed the committee’s recommendation that the Retirement Villages Act be reviewed and the design of retirement villages and parks and training of staff be improved.
“The tireless work of older people in retirement villages campaigning for change has finally been heard,” Ms Held said.
“Older people are often intimidated and reluctant to take up disputes through VCAT. The Committee recognised the need to provide low cost, timely and binding resolutions.”