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Public consultation on the draft Charter of Aged Care Rights

Consultation on a draft single Charter of Aged Care Rights (the Charter) has begun.

A single Charter helps to create a shared understanding about the rights of people receiving aged care.

It will apply to people once they commence receiving Commonwealth-subsidised aged care, including residential care, home care, flexible care, and services provided under the Commonwealth Home Support Program and the National Aboriginal and Torres Strait Islander Flexible Aged Care Program.

The single Charter is a component of the Single Aged Care Quality Framework and will replace the existing four charters relating to aged care recipients rights and responsibilities.

The Department of Health (the department) wants to hear from as many individuals and organisations with an interest in aged care rights as possible, including:

  • consumers, their families and carers
  • advocacy groups
  • consumer peak organisations
  • key sector groups
  • aged care organisations
  • staff of aged care organisations, health and disability service providers

The department invites your comments on the draft Charter. All comments will be considered and inform further development of the single Charter.

For more information, and to submit your comments, please visit the Consultation Hub.

The consultation closes on Wednesday, 10 October 2018. Late submissions will not be accepted.

If you are having difficulty completing an online submission, please contact for assistance.

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