Royal Commission into Aged Care Quality and Safety

On Sunday 16 September Prime Minister Scott Morrison announced the Government’s decision to ask the Governor General to establish a Royal Commission into the aged care sector.

The Royal Commission will primarily look at the quality of care provided in residential and home aged care to senior Australians. It will also include young Australians with disabilities living in residential aged care settings.

The Government is seeking your feedback to develop the detailed Terms of Reference of the Royal Commission. Comments are open to members of the community, including residents and their families and aged care providers and aged care workers. Consultation is open until Tuesday 25 September.

It is anticipated it will cover:

  • The quality of care provided to older Australians, and the extent of substandard care;
  • The challenge of providing care to Australians with disabilities living in residential aged care, particularly younger people with disabilities;
  • The challenge of supporting the increasing number of Australians suffering dementia and addressing their care needs as they age;
  • The future challenges and opportunities for delivering aged care services in the context of changing demographics, including in remote, rural and regional Australia;
  • And other matters that the Royal Commission considers necessary.

To stay up to date with information subscribe at:

Announcement of Royal Commission into Aged Care Quality and Safety

If you would like to register your details with COTA Victoria to be informed of opportunities to be involved with the Royal Commission, please email us at

See COTA Australia media releases here:

Royal Commission welcome but must not delay action on urgently needed reforms already in train and in the wings

If you have an issue with a residential aged care service or home care provider that requires immediate attention, you can contact:

Elder Rights Advocacy on 1800 700 600 – for more information see

If you cannot resolve your complaint with the provider or with the assistance of an advocate you can contact the Aged Care Complaints Commissioner on 1800 550 552 – for more information see

Seniors Rights Victoria does not deal with alleged abuse by aged care services. Seniors Rights Victoria helps older people who are experiencing elder abuse. Elder abuse is any act of harm to an older person by someone they know and trust such as a family member or friend. The Helpline is 1300 368 821.

Comments are closed.