Consumer Action Law Centre Archives

Ensuring energy contracts are clear and fair

9 January 2020, COTA Submissions

Consumer Action Law Centre and COTA Victoria commented on the Essential Services Commission (ESC) Ensuring energy contracts are clear and fair, Issues paper (Issues paper).

consumer rights, energy, energy contracts, Energy Rights for Victorians, submissions, Victorian Default Offer

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Ensuring energy contracts are clear and fair

5 July 2019, COTA Submissions

Response to the Essential Services Commissions Issue Paper on ensuring energy contracts are clear and fair

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A simple, efficient and accessible energy deal

5 July 2019, COTA Submissions

Response to draft Orders in Council on the Victorian Default Offer

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New Energy Tech Consumer Code

5 July 2019, COTA Submissions

Request to ACCC to strengthen consumer protections in the New Energy Tech Consumer Code (Energy Tech Code).

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Fair energy outcomes for Victorians

12 April 2019, COTA Submissions

Response to the Essential Services Commission draft advice on the Victorian Default Offer methodology.

accessibility, consumer rights, energy, essential services, Essential Services Commission, gas and electricity, Victorian Default Offer

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Bipartisan Independent Review of the Electricity and Gas Retail Markets in Victoria

1 June 2018, COTA Submissions

The Brotherhood of St Laurence, Consumer Action, Council of the Ageing (COTA), Financial and Consumer Rights Council (FCRC) and Jesuit Social Services welcome the Government’s Interim response to the Independent Review.

consumer rights, energy, gas and electricity, submissions

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Retirement Living Code

1 June 2018, COTA Submissions

We welcome industry efforts to better protect and promote the rights and interests of older Australians who choose to live in retirement housing.

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Retirement Housing Reform Internal-Dispute-Resolution Submission

3 July 2017, COTA Submissions

We welcome Consumer Affairs Victoria’s (CAV) interest in improving internal dispute resolution processes in retirement villages, and believe that the reforms suggested will likely result in some improvement.

accomodation, affordable housing, Consumer Affairs Victoria, consumer rights, dispute resolution, housing, housing rights, retirement villages

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Parliamentary Inquiry into the Retirement Housing Sector June 2016

30 June 2016, COTA Submissions

This is a joint submission to the parliamentary inquiry into the retirement housing sector, which represents a unique opportunity to progress much needed reform of Victoria’s retirement housing sector.

affordable housing, aged care, Consumer Affairs Victoria, parliamentary inquiry, Residential Aged Care, retirement housing, Retirement Housing Ombudsman, retirement villages, submissions

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