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Author: Consumer Action Law Centre

Ensuring energy contracts are clear and fair

9 January 2020, COTA Submissions
Consumer Action Law Centre and COTA Victoria commented on the Essential Services Commission (ESC) Ensuring energy contracts are clear and fair, Issues paper (Issues paper).
consumer rights, energy, energy contracts, Energy Rights for Victorians, submissions, Victorian Default Offer
View Submission
View Submission

Ensuring energy contracts are clear and fair

5 July 2019, COTA Submissions
Response to the Essential Services Commissions Issue Paper on  ensuring energy contracts are clear and fair
View Submission
View Submission

A simple, efficient and accessible energy deal

5 July 2019, COTA Submissions
Response to draft Orders in Council on the Victorian Default Offer
View Submission
View Submission

New Energy Tech Consumer Code

5 July 2019, COTA Submissions
Request to ACCC to strengthen consumer protections in the New Energy Tech Consumer Code (Energy Tech Code).
View Submission
View Submission

Fair energy outcomes for Victorians

12 April 2019, COTA Submissions
Response to the Essential Services Commission draft advice on the Victorian Default Offer methodology.
accessibility, consumer rights, energy, essential services, Essential Services Commission, gas and electricity, Victorian Default Offer
View Submission
View Submission

Bipartisan Independent Review of the Electricity and Gas Retail Markets in Victoria

1 June 2018, COTA Submissions
The Brotherhood of St Laurence, Consumer Action, Council of the Ageing (COTA), Financial and Consumer Rights Council (FCRC) and Jesuit Social Services welcome the Government’s Interim response to the Independent Review.
consumer rights, energy, gas and electricity, submissions
View Submission
View Submission

Retirement Living Code

1 June 2018, COTA Submissions
We welcome industry efforts to better protect and promote the rights and interests of older Australians who choose to live in retirement housing.
View Submission
View Submission

Retirement Housing Reform Internal-Dispute-Resolution Submission

3 July 2017, COTA Submissions
We welcome Consumer Affairs Victoria’s (CAV) interest in improving internal dispute resolution processes in retirement villages, and believe that the reforms suggested will likely result in some improvement.
accomodation, affordable housing, Consumer Affairs Victoria, consumer rights, dispute resolution, housing, housing rights, retirement villages
View Submission
View Submission

Parliamentary Inquiry into the Retirement Housing Sector June 2016

30 June 2016, COTA Submissions
This is a joint submission to the parliamentary inquiry into the retirement housing sector, which represents a unique opportunity to progress much needed reform of Victoria’s retirement housing sector.
affordable housing, aged care, Consumer Affairs Victoria, parliamentary inquiry, Residential Aged Care, retirement housing, Retirement Housing Ombudsman, retirement villages, submissions
View Submission
View Submission
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