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Retirement Living Code

1 June 201822/06/2020
COTA Submissions
Aged Care
View submission

Submission: Retirement Living Council Retirement Living Code of Conduct

This written submission is provided by Consumer Action Law Centre (Consumer Action), Residents of Retirement Villages Victoria (RRVV), Housing for the Aged Action Group (HAAG) and COTA Victoria (COTA Vic).

The need to address widespread problems in the retirement housing industry is long overdue. We welcome industry efforts to better protect and promote the rights and interests of older Australians who choose to live in retirement housing. We also generally support the aim of the Draft Retirement Living Code of Conduct (the Code), which is to ‘improve accreditation standards and coverage, and to set and maintain high standards about the marketing, selling and operation of Retirement Communities’. However, we do not consider that the Code distributed by the Retirement Living Council (RLC) would achieve these aims or properly address resident concerns without significant amendments.

View submission

RELATED RESOURCES

Member briefing | Victoria’s Housing Statement: What does it mean for older people? preview image

Member briefing | Victoria’s Housing Statement: What does it mean for older people?

27 September 2023, COTA Publication
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Inclusive use of digital and non-digital communications: A guide for Commonwealth Home Support Program Providers preview image

Inclusive use of digital and non-digital communications: A guide for Commonwealth Home Support Program Providers

22 September 2023, COTA Publication
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Submission on Foundation of the New Aged Care Act preview image

Submission on Foundation of the New Aged Care Act

7 September 2023, COTA Submissions
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View resource
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