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Fairer Energy Deal a win for consumers

5 June 201903/05/2021
Accessibility, Consumer Rights
Read more from Consumer Action Law Centre

Fairer Energy Deal a win for all consumers

COTA Victoria commends the Victorian Government’s introduction of a fair and efficient regulated energy deal for consumers.

From the 1st July 2019, The Victorian Default Offer (VDO) gives all Victorians access to a mid-range, simple, no traps, good value deal.

Consumers can now look at a ‘discount offer’ and know whether it stacks up by comparing it to the VDO.

Energy retailers have been exploiting loyal consumers and people that don’t switch or ‘shop around’. Unfair, complex and deliberately confusing pricing has finally been tackled. The Victorian Government’s VDO is also a better deal than the Default Market Offer introduced by the Federal Government in other states and territories.

Almost 5% of Victorian households currently on standing offers will automatically be placed on the cheaper Victorian Default Offer on July 1st 2019. As a result, these households will save hundreds of dollars per year.

COTA Victoria also commends the Victorian government on the appointment of an Energy Commissioner to the Essential Services Commission to monitor the impact of the VDO and ensure energy retailers abide by the new rules.

If you are not sure if you are on a standing offer and want to find out how to access the VDO, contact your energy retailer listed on your bill.

To find out if you can do even better than the VDO – just ask your retailer:  what is your best deal? Or go to the Victorian Energy Compare website and claim your $50 bonus.

Read more from Consumer Action Law Centre
accessibility, consumer rights, energy, essential services, Essential Services Commission, gas and electricity, gas and power, Victorian Default Offer, Victorian Government

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