Essential Services Commission Archives

Turn the lights on: new energy rights and protections for Victorian consumers

15 July 2019

For too long, energy consumers been bamboozled by complicated billing, confusing discounts and constantly changing offers. Now strong new reforms are helping consumers find a fair and straightforward price.

energy, Energy Rights for Victorians, Essential Services Commission, gas and electricity, information, It’s Your Energy, Victorian Default Offer

It’s Your Energy – New Energy Rights for Victorians

9 July 2019

People across Victoria are consuming energy. But have we been doing it in the dark?

Essential Services Commission, Victorian Default Offer

Fairer Energy Deal a win for consumers

5 June 2019

COTA Victoria commends the Victorian Government’s introduction of a fair and efficient regulated energy deal for consumers.

accessibility, consumer rights, energy, essential services, Essential Services Commission, gas and electricity, gas and power, Victorian Default Offer, Victorian Government

Fair energy outcomes for Victorians

12 April 2019, COTA Submissions

Response to the Essential Services Commission draft advice on the Victorian Default Offer methodology.

accessibility, consumer rights, energy, essential services, Essential Services Commission, gas and electricity, Victorian Default Offer

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ESC Payment Difficulties Submission

3 June 2017, COTA Submissions

COTA Victoria is pleased to comment briefly on the Essential Services Commission (ESC) Victoria’s new draft decision for its Payment Difficulties Framework.

Consumer Action Law Centre, Essential Services Commission, finance, financial hardship, gas and electricity, payment difficulties, Payment Difficulties Framework, pension

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