COTA Victoria

Navigating the aged care maze

11 November 2021

Regardless of our age, we all need to be informed and prepared in order to make important decisions about the future. Making decisions about aged care services - whether for yourself, a family member or a friend - can be complex and confusing. It can be hard to find your way.

Aged Care Navigators, my aged care

Aged Care Navigators – navigating the aged care system

15 June 2020

Accessing aged care services can be difficult, especially if English is not your first language. We're working with a Samoan seniors in Springvale to help them access the aged care services they're entitled to.

aged care access, Aged Care Navigators, CALD, my aged care

Finding your way to aged care services

11 November 2019

Confused about the range of aged care services available and how to access what’s best for you? We can provide one-to-one information and support over the phone or face-to-face through the Aged Care Navigators program.

aged care, aged care access, Aged Care Navigator service, my aged care

A new My Aged Care website

15 July 2019

The revamped My Aged Care website makes it easier to find, access and manage aged care services, and features information and resources in a range of community languages.

aged care, my aged care, resources

Introducing our Aged Care Navigator Service

11 March 2019

COTA Victoria is excited to launch this new project in partnership with a number of other agencies. We know that many people are having difficulty connecting to My Aged Care. This project has been established to ensure people can access aged care services.

Aged Care Navigators, my aged care, systems navigators