Seniors Information Victoria

Seniors Information Victoria offers free information on a range of issues of interest to older Victorians.

Ever Wondered Who to Ask?

Seniors Information Victoria offers free information as an independent service, supported by the state government, on a wide range of issues of interest to older Victorians including:

  • Housing options from independent living to residential care
  • Home-based and community services
  • General information on financial and legal issues
  • Health and wellbeing
  • Retirement
  • New learning opportunities, and much more.

There are many ways to contact us:

Phone 1300 135 090

We are open Monday to Friday 10am to 5pm.

Interpreter available via the Telephone and Interpreting Service on 13 14 50

  • Call in and visit us at Level 4, Block Arcade, 98 Elizabeth Street, Melbourne VIC 3000
  • Talk to one of the information staff or just browse.
  • Or email your inquiry to us. askcota@cotavic.org.au

Seniors Information Victoria also presents the Need to Know? Information Series on topics of interest to older people are held every month.

If you would like to be kept informed about Need to Know? sessions, please contact us and we will put you on our mailing list.

Information sheets available:

These cover government-subsidised support in the home as well as various accommodation options.

Accommodation Options

Independent Living Option
Independent Living Units are rental accommodation, operated by not-for-profit organisations; there may be an ingoing fee.
Resident-Funded Retirement Villages require substantial capital to purchase the right to occupy a self-care unit or serviced apartment.
Checklist for Resident-Funded Retirement Villages

Assisted Living
Abbeyfield Housing offers affordable accommodation for people over 55 years of age, who are eligible for public housing. Up to 10 residents live in a shared environment, each having a bed-sitting room and en-suite.
Supported Residential Services are facilities, privately operated without government subsidy, that provide support and shared accommodation for people who are frail or with disability.

Support Services

And more

Visit the Links page for a listing of useful links.

The History of Seniors Information at COTA

The focus of COTA Victoria’s role in providing information has always been that information can empower older people to identify and act on the appropriate options to meet their own goals. Information that is timely, independent, accessible, reliable and relevant can assist with making informed decisions about some of the most important areas of life – ‘good information makes for good decisions.’

With this in mind (COTA) Victoria established an information service in 1963, then known as Seniors Info Plus. The partnership with the Victorian government in information provision began in 1999 – the International Year of Older Persons, with the development of the now key service for information provision to older people- Seniors Information Victoria (SIV).

The focus of COTA Victoria’s role in providing information has always been that information can empower older people to identify and act on the appropriate options to meet their own goals.  Information that is timely, independent, accessible, reliable and relevant can assist with making informed decisions about some of the most important areas of life – ‘good information makes for good decisions.’

With this in mind (COTA) Victoria established an information service in 1963, then known as Seniors Info Plus. The partnership with the Victorian government in information provision began in 1999 – the International Year of Older Persons, with the development of the now key service for information provision to older people- Seniors Information Victoria (SIV).

- See more at: http://cotavic.org.au/information/#sthash.jnV6Rt0f.dpuf

The focus of COTA Victoria’s role in providing information has always been that information can empower older people to identify and act on the appropriate options to meet their own goals.  Information that is timely, independent, accessible, reliable and relevant can assist with making informed decisions about some of the most important areas of life – ‘good information makes for good decisions.’

With this in mind (COTA) Victoria established an information service in 1963, then known as Seniors Info Plus. The partnership with the Victorian government in information provision began in 1999 – the International Year of Older Persons, with the development of the now key service for information provision to older people- Seniors Information Victoria (SIV).

- See more at: http://cotavic.org.au/information/#sthash.jnV6Rt0f.dpuf

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