Do you need help finding information that's important to you? Our COTA WISE information service is here to help!

Call 1300 135 090 or email askcota@cotavic.org.au and we'll be happy to help you find the information you need. Our service is available between 10 am to 4 pm, Monday through Thursday.

Aged care homes

Aged care homes may also be known as ‘nursing homes’ or ‘residential aged care facilities’. They are for older people who can no longer live at home. They provide ongoing help with everyday tasks or health care. Their services can include:

  • help with personal hygiene and grooming
  • nursing and therapy
  • social activities
  • day-to-day needs, such as meals and laundry
  • help in emergencies (residential respite).

Subsidies are available from the government to help you access aged care. How much you can receive depends on your care needs and how much you can afford to pay. You will need to have an assessment to find out what level of subsidy you are eligible for. See assessments, visit My Aged Care or call 1800 200 422 for more information about the process.

The Aged Care Quality and Safety Commission is the national regulator of aged care services.

My Aged Care also provides a search tool to find providers near you.

Choosing residential care

The Aged Care Quality Agency checks the quality of residential aged care services. You can access the accreditation reports online.

My Aged Care also provides a search tool to find providers of aged care homes, along with retirement villages and home care services near you. You can search by name, location or browse all listings. There are also comparator sites available but use these with caution. They may be funded by the providers and may also not list all of the options in your area.

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