How can we help?
If you are considering moving into an aged care home or accessing help at home and would like subsidised care, you will need to have an assessment.
The first stage is to find out if you are eligible for subsidised aged care. This involves a two-part assessment process that understands your needs and what services could help you. It starts with a simple eligibility check which you can do online or over the phone followed by an in-person assessment.
For more information around eligibility, please see the information provided here.
If you meet the requirements, you can apply for an assessment online. A trained assessor will then call you to arrange a time to visit you at home to carry out an assessment. They will talk to you about your circumstances and needs and work with you to identify what services might suit you best.
For more information on how to prepare for your assessment please visit the My Aged Care website, or call My Aged Care on 1800 200 422, Monday to Friday 8 am – 8 pm, Saturday 10 am – 2 pm to start the process.