How can we help?
It is with great regret that we inform our members, supporters, referrers, and clients that COTA Victoria’s Care Finder services will cease operation on 31 March 2026.
Our Care Finder team will continue providing support to existing clients and cases, working to ensure their needs are attended to, up until this time. To secure the best results for our clients, we will no longer be accepting new referrals from 16 February 2026 onwards.
Looking for a Care Finder provider?
If you are in Victoria, you can find a care finder organisation nearest you using the My Aged Care website.
What if a care finder isn’t right for someone?
Most people who need aged care should call My Aged Care on 1800 200 422 or visit myagedcare.gov.au to discuss their needs and arrange an assessment.
If someone would like help to talk to My Aged Care or to use the website they can go to any Services Australia centre. There are Aged Care Specialist officers who give face-to-face help in 70 Services Australia service centres. Visit the Services Australia website to see where these are located or call 1800 227 475.
Other supports and their contact details
- Advocacy support – contact OPAN (Older Persons Advocacy Network website) or call 1800 700 600
- Carer support – contact Carer Gateway or call 1800 422 737
- National Dementia Helpline call 1800 100 500