Do you need help finding information that's important to you? Our COTA WISE information service is here to help!

Call 1300 135 090 or email askcota@cotavic.org.au and we'll be happy to help you find the information you need. Our service is available between 10 am to 4 pm, Monday through Thursday.

Fees and charges

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The calculation of fees and services can be quite complex. It is recommended that you seek financial advice before making a choice.

The Department of Human Services offers a free Financial Information Service in several languages which can help you understand the process. You can also call 132 300 for more information.

Financial Hardship Assistance

Financial hardship assistance is available for people who are unable to pay for their aged care due to reasons beyond their control. There are some restrictions on who can receive the assistance, including limits on your assets and income.

Read more about the criteria and application process here.

 

 

 

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