How can we help?
Consumer Affairs Victoria
Consumer Affairs Victoria provides information on your rights within housing, products and services. Visit their website or call 1300 55 81 81 from 9 am – 5 pm, Monday to Friday.
Community Legal Centres
Community Legal Centres offer free legal services to the public. They offer legal information and initial advice. Each centre has its own eligibility for who they assist. Find one near you online or call the Federation of Community Legal Centres for assistance. Their phone line is 1300 792 387 and is open during business hours.
Legal Aid Victoria
Legal Aid Victoria has a wide range of free resources on their website. They also offer free legal advice services to people who need it most. Their service is available in several languages. Visit Legal Aid Victoria’s website or call 1300 792 387 from 8 am – 6 pm, Monday to Friday.
Elder Abuse
Elder abuse is any act which causes harm to an older person and is carried out by someone they know and trust, such as a family member or friend. The abuse may be physical, social, financial, psychological or sexual and can include mistreatment and neglect.
Seniors Rights Victoria
Seniors Rights Victoria (SRV) is a community legal centre and a program of COTA Victoria. They provide information, support, advice, casework and education to help prevent elder abuse. SRV offers a free and confidential helpline for Victorians 60+. Call 1300 368 821 Monday to Friday 10 am – 5 pm or visit SRV’s website.