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Programs
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COTA WISE services

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In this section:

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  • COTA WISE services
  • How-to guides
  • Resources
  • COVID-19 resources for older Victorians
  • It’s Your Energy - New Energy Rights for Victorians

COTA WISE services

COTA WISE services

Our free telephone information services aim to make older people feel WISE – Welcome, Included, Supported and Empowered.

Our Information Line is ready to help you with your queries between 9.30 am to 4.00 pm each weekday.

COTA Information Line 1300 13 50 90

Do you need help finding information about:

  • pensions and concessions
  • public transport
  • housing
  • utilities
  • banking
  • … or anything else?

Our friendly Information Officers will speak to you over the phone, find the information you need and either email you, post information out to you or refer you on to the right organisation.

The COTA Information Line is staffed 9.30 am to 4.00 pm Monday to Friday. If you call outside these hours and leave a message, we will return your call.

You can also contact us by email at askcota@cotavic.org.au.

Related resources

Member briefing | Victoria’s Housing Statement: What does it mean for older people?
27 September 2023, COTA Publication
Inclusive use of digital and non-digital communications: A guide for Commonwealth Home Support Program Providers
22 September 2023, COTA Publication
On-demand webinar: Assistive Technology (AT)
18 May 2023, Multimedia
See more resources

Related submissions

Investing in an Ageing Victoria: Submission for the Victorian State Budget 2024/25
2 November 2023, COTA Submissions
Submission response to the Inquiry into the rental and housing affordability crisis in Victoria
13 July 2023, COTA Submissions
Submission to the review of the Retirement Villages Act 1986 – Exposure Draft Bill
3 May 2023, COTA Submissions
See more submissions

Related news

Have your say: COTA Victoria’s Community Consultation Series
22 November 2023
COTA Victoria & Seniors Rights Victoria CEO’s message, October 2023
28 September 2023
Recognising and Responding to Elder Abuse: Seniors Rights Victoria launches new professional education program
28 September 2023
Read more news

Related events

Information and Lifelong Learning Program consultation session (online)
11:00am, 15 December 2023, Online
See more events
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