It is with great regret that we inform our members, supporters, referrers, and clients that COTA Victoria’s Care Finder services will cease operation on 31 March 2026. Please read the page below for more information.

Aged Care Navigation Service

Register for a free, one-hour phone call

COTA Victoria has launched its own Aged Care Navigation Service pilot, one designed to fill a growing information gap arising from recent changes to the Aged Care Act and its implementation.

As part of the pilot, members of COTA Victoria’s now-closed Care Finder program team will provide free, personalised advice and recommendations to those struggling to find answers regarding aged care systems and services.

One-hour phone calls can now be booked by members of the public and begin in April, with the pilot anticipated to run until the end of June. Four sessions are available daily between Monday and Thursday, and will be released for registration on Humanitix in two-week blocks.

To view available sessions, please click the large green button found at the top of this page.

Become a member of COTA Victoria today. It's free!

Add your voice to our own, support the rights of older Australians, and take advantage of amazing benefits.

Scroll to Top